Warranty Policy

Warranty Policy

At CHRONUS, we stand behind the quality of our products and value your satisfaction.
Every smartwatch is carefully tested before shipping, and we want you to shop with complete confidence.

30-Day Return & Exchange Guarantee

We offer a 30-day hassle-free return and exchange policy.
If you are not completely satisfied with your purchase for any reason, you can return or exchange it within 30 days of delivery — no questions asked.

To qualify:

The product must be in its original condition and packaging.

Please contact us at support@chronussmartwatch.com
 before returning the item so we can guide you through the process.

1-Year Warranty Coverage

All CHRONUS products come with a 1-year limited warranty from the date of purchase.
During this period, if your smartwatch experiences any quality or functional issues, we will provide a free replacement or full refund, including shipping costs.

This warranty covers:

Manufacturing defects

Functional or performance issues under normal use

This warranty does not cover:

Damage caused by misuse, accidents, or unauthorized modifications

Normal wear and tear (e.g., scratches, battery aging, strap discoloration)

How to Claim Warranty Service

Contact us at support@chronussmartwatch.com
 with your order number, product details, and a brief description of the issue.

Our support team will review your claim and provide instructions for the return or replacement.

Once approved, we’ll ship a replacement product at no additional cost or issue a refund if preferred.

Our Promise

Your satisfaction is our top priority. We are committed to providing reliable, affordable smartwatches and exceptional customer service — every step of the way.

For any questions or assistance, please contact us at:
📧 support@chronussmartwatch.com