Shipping Policy

Order Processing Time

All orders are processed within 48 hours on business days.
Please note that we do not process or ship orders on weekends or public holidays.
Orders placed after 6:00 PM on Friday will be processed on the following Monday.

Shipping Rates & Delivery Times

We offer free shipping on all orders, regardless of the order amount.

Portugal: Delivery usually takes 7–15 business days.

Other international destinations: Delivery usually takes 7–15 business days.

Delivery times may vary depending on the destination country, customs clearance, and local carriers.

 

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.
You can use this number to track your package through the carrier’s website.

If you have any issues tracking your order, please contact us at support@chronussmartwatch.com
.

Shipping Delays

While we strive to ensure timely delivery, unexpected delays may occur due to:

Customs processing

Local postal service issues

Weather or natural events

Peak-season congestion

If your order is significantly delayed, please contact us and we will assist you promptly.

Shipping Address

Please make sure the shipping address provided at checkout is accurate and complete.
We are not responsible for lost or delayed shipments caused by incorrect shipping details.

Returns & Exchanges

If there’s an issue with your order, please refer to our Return Policy for detailed return and exchange instructions.

Contact Us

If you have any questions regarding shipping or delivery, please reach out to our support team at:
📧 support@chronussmartwatch.com

Why Shop With Us

🚚 Free Shipping Worldwide – on all orders

⚙️ Fast Processing – orders ship within 48 hours

🔒 Secure Payments – 100% safe and encrypted checkout