FAQ

Frequently Asked Questions (FAQ)
🕒 1. When will my order be shipped?

All orders are processed within 1–2 business days. Once your order is shipped, you’ll receive a confirmation email with a tracking number.

🚚 2. Do you offer free shipping?

Yes! We offer free worldwide shipping on all orders — no minimum purchase required.

📦 3. How long will delivery take?

Delivery usually takes:

7–12 business days for most countries in Europe

7–15 business days for other international destinations

(Delivery time may vary slightly depending on customs and local carriers.)

💳 4. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, and other major payment methods.
All transactions are 100% secure and encrypted for your protection.

🔁 5. What is your return and exchange policy?

We offer a 30-day return or exchange policy from the date of delivery.
If there’s a quality issue, we provide free returns or exchanges with no questions asked.

⌚ 6. Are CHRONUS smartwatches compatible with my phone?

Yes. Our smartwatches are compatible with both Android and iOS devices.
You can easily pair them using the companion app provided in the user manual.

🧭 7. What features do CHRONUS smartwatches have?

Our watches include features such as:

Heart rate & sleep monitoring

Step and calorie tracking

Multiple sports modes

Notifications & alarms

Weather, compass, and more

Features may vary slightly depending on the model.

🔋 8. How long does the battery last?

Depending on the model and usage.

🛠️ 9. Is there a warranty?

Yes. All CHRONUS products come with a 1-year limited warranty covering manufacturing defects.

💬 10. How can I contact customer service?

You can reach our support team via email at support@chronussmartwatch.com
.
We usually respond within 24 hours (business days).